T500 Privacy Policy — User Data Protection
This Privacy Policy explains how t500 collects, stores, uses, and protects the personal information of platform users in Malaysia. We are committed to handling your data responsibly and transparently.
Last updated: 2026
1. Information We Collect
T500 collects various types of information when you register, use, or interact with our platform. The information collected covers the following categories:
Account Information
When you register, we collect your username, encrypted password, email address, phone number, date of birth, and identity information required for verification purposes. This information is necessary to create and maintain your account securely.
Device & Browser Information
We automatically record technical information when you access the platform, including device type, operating system, browser type, IP address, and language settings. This data is used to optimise platform performance and detect unauthorised access.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we store transaction details such as the payment method used, amount, and transaction date. We do not store full card numbers — only the information needed for record-keeping and verification purposes is retained, using encryption.
Usage Data & Cookies
We record in-platform activity data including pages visited, session duration, and interactions with platform features. Cookies are used to maintain login sessions, store user preferences, and help us understand how users interact with t500.
Table of Contents
- Information We Collect
- How We Use Your Information
- Cookies & Tracking
- Data Storage & Security
- Sharing with Third Parties
- User Rights & Contact Us
2. How We Use Your Information
Information collected by t500 is used solely for legitimate purposes directly related to the operation of the platform. The primary purposes for which your data is used include:
- Account management: To create, verify, and maintain your user account securely.
- Transaction processing: To process deposits and withdrawals in RM via your chosen payment method.
- Platform security: To detect fraudulent activity, unauthorised access, and platform misuse.
- Customer support: To enable the t500 support team to assist you with technical issues or account enquiries.
- Service improvement: To understand usage patterns and improve the user experience on the platform.
- Platform communications: To send account-related notices, policy updates, and important technical information.
T500 does not use user data to sell third-party advertising or share user profiles with any marketing companies.
3. Cookies & Platform Tracking
The t500 platform uses cookies — small text files stored on your device — to enhance your experience. The following types of cookies are used:
- Session cookies: Maintains your login status during an active session and is automatically deleted when the browser is closed.
- Preference cookies: Saves your preferred language settings and display preferences for a consistent browsing experience.
- Security cookies: Helps us detect unauthorised access attempts and safeguard the integrity of your account.
- Analytics cookies: Collects anonymised usage data to help us understand navigation patterns and improve platform performance.
You can manage your cookie settings through your browser. However, blocking all cookies may cause certain platform features to not function properly, including the login function.
4. Data Storage and Security
T500 stores user data on servers protected to industry security standards. All stored data is secured with encryption in transit (TLS/SSL) and at rest. Access to user data within our internal systems is strictly limited to authorised personnel only.
Data retention periods depend on the type of information and applicable operational or legal requirements. Active account data is retained for as long as your account remains active. After an account is closed, certain information may be kept for the minimum period required under applicable Malaysian law, after which it will be permanently deleted or anonymised.
While t500 takes reasonable security measures, no digital system can be guaranteed one hundred percent secure. We encourage users to take their own protective steps, such as using strong passwords and not sharing login credentials.
5. Sharing Information with Third Parties
T500 does not sell, rent, or commercialise users' personal data to any third party. However, in the following limited circumstances, information may be shared:
- Payment processors: Information required to complete MYR transactions is shared with approved payment processors, subject to their own confidentiality agreements.
- Legal requirements: t500 will disclose user information if required to do so by court order, regulatory directive, or applicable Malaysian legal obligations.
- Technical service providers: Technical infrastructure providers such as hosting services may have limited access to data in a strictly technical capacity, subject to strict privacy agreements.
- Fraud prevention: In cases of suspected fraud, relevant information may be shared with the appropriate authorities for investigation purposes.
6. User Rights, Policy Changes and Contact Us
Your Rights as a t500 User
As a t500 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information held in our records.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable operational and legal requirements.
- Right to Withdraw Consent: You may withdraw consent for certain data processing at any time, though this may affect the functionality of the platform.
Changes to the Privacy Policy
T500 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, technology used, or legal requirements. Any material changes will be communicated to users via a notice on the platform or to their registered email address. Continued use of the platform after changes take effect will be deemed acceptance of the updated terms.
How to Contact Privacy Support
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the t500 privacy team by email at [email protected]. We aim to respond to privacy enquiries within seven (7) business days. For general account and service enquiries, you may also refer to our FAQ page us.
Your Privacy, Our Priority
T500 is committed to keeping your personal data safe and secure. If you're ready to join our community, register an account today and enjoy a protected experience.